Careers

Work in the service of memory.

Forty million families trust us with the most important voices in their lives. It's the best reason to come to work we've ever heard.

The Listening Room: a vast wall of warm points of light, one figure standing before it

"You are not a salesperson."

It's the first sentence of our retail field guide, and the closest thing we have to a creed. Whatever your craft — care, engineering, archives, words — you are a companion at an important threshold of someone's life. Be present. Be patient. Never push.

The silence after a family first hears their person again is the most important silence in this company. We hire people who know not to fill it.

Benefits, briefly

Extraordinary health and family coverage · Sabbatical at year five · Bereavement leave without a ceiling · And a complimentary Eternal plan for every employee's household. At Solace, everyone's loved ones are kept.

Open roles

Retail · Nationwide

Care Specialist

Be the person who sits with a family and doesn't rush them. Bereavement experience valued; kindness required.

Pre‑Need · Portland & Seattle

Capture Guide

Lead quarterly guided capture sessions. Part interviewer, part listener, part archivist of ordinary Tuesdays.

Engineering · Seattle

Principal Scientist, Foundation Integrity

Steward the founding architecture. Deep experience with voice models and a reason to care. The root always wins — help us deserve it.

Engineering · Seattle

Model Integrity Engineer

Deletion compliance, drift, provenance. Trust needs a mechanic.

Operations · Umatilla County, OR

Site Reliability Engineer — Archival Campus

Keep the quietest building in Oregon running at five nines. The Columbia keeps it cool; you keep it kind.

Care · Seattle

Care Communications Writer

Write the words families meet on the hardest days. Softness is a discipline.

Commercial · Remote

Institutional Account Director

Serve our health-system and institutional partners with discretion and rigor.

Engineering · Seattle

Authenticity Engineer

Join the small team with a style guide for being human. Disfluency, warmth, the reach for a word — believability is a craft, and you'll keep it honest.

Retail · 40 new communities

Parlor Lead

Open one of this summer's new Parlors and build its Care team. You'll hire for kindness and train for silence.

Archives · Umatilla County, OR

Archival Librarian

Forty million voices, kept cool and catalogued. Library science meets the quietest collection on earth.

Analytics · Seattle

Care Analytics Lead

Understand how families remember, so we can meet them there. Empathy, measured gently.

Legal · Seattle

Counsel, Provenance

Every voice we keep has a chain of consent behind it. Keep the chain bright.

Pre‑Need · Nationwide

Capture Guide (part-time)

Sit with members four times a year and listen for the ordinary Tuesday. Retired counselors, chaplains, and radio people do beautifully here.

To apply: careers@solacetechnologies.net. Solace is an equal opportunity employer. We especially welcome candidates who have loved and lost — you'll understand the work.

How we work

Presence

Wherever you are, be all the way there. Families can tell. So can colleagues.

Patience

Nothing at Solace is improved by hurrying. Not grief, not code, not conversation. We move at the speed of trust.

The silence

The silence after a family first hears their person again is the most important silence in this company. Every job here, in the end, is in service of not filling it.

A Care Specialist sitting beside a visitor, all attention in the body language
"My first week, a woman came in on a Tuesday just to sit. She came back Thursday and asked one question. She came back the next Tuesday and heard her mother's voice, and I have never in my life been quieter. A year and a half in, that's still the whole job."
— K., Care Specialist, Seattle flagship

On the whiteboard, floor twelve

WELCOME

It's been there since the beginning. Nobody erases it. Nobody would.

I HAVE FORGOTTEN NO ONE.

It's on the side of the building. It can be on the front of your badge.